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Continuing ED
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Corporate Workforce Development

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Customized Courses for Healthcare Professionals
Are you a health care provider, a hospital, an HMO, or
a physician in practice with a need for qualified assistants?

Our HealthCare Studies Professional Institute can provide training for your staff in:
• Accent Reduction to Improve Communication • Computer Training
• Leadership Teamwork • Medical Billing (coding) • Management/Leadership Styles
• Coding Update Workshops • Customer Service • Diversity Training
• Writing for Results • Writing for Accuracy (Incident Reports, Record Keeping, etc.)
• Cultural Competency • Workplace Safety for Non-native English Speakers
• Language Training: Chinese, Creole, English, Polish, Russian, Spanish, Urdu, etc.

We have been successfully training and assessing health personnel for many years.
The following are just a few of the hospitals and organizations for which Continuing Education has customized training programs:

• Coney Island Hospital • Methodist Hospital • Woodhull Medical Center • Menorah Home & Hospital
• Lutheran Hospital • North Central Bronx Hospital • Cumberland Hospital • Local 1199 Union • St. Barnabas Hospital

For on-site training: Call John L. Aaron, Director of Marketing & Corporate Training (718) 368-5394

Anger Management in the Workplace

Anger and interpersonal conflict can be a serious detriment to any workplace. Learn how to resolve difficulties while learning to manage one’s anger. This is very helpful especially when teamwork is necessary to work properly.

Cultural Competency
Cultural competency is absolutely necessary! Learn to understand how cultural and ethnic differences can affect how we interact with each other. Understand cultures and traditions to better communicate with your patients, clients or customers. Positive outcomes: Improve the quality of services and health outcomes • Meet legislative, regulatory and accreditation mandates • Gain a competitive edge in the market place • Decrease the likelihood of liability/malpractice claims.

Computer Skills & Training on Industry-specific software
Our faculty can teach courses from word processing to software used in medical billing and coding.

Sexual Harassment
Sexual harassment is a form of sex discrimination that violates Title VII of the Civil Rights Act of 1964, which applies to employers with 15 or more employees, including state and local governments. It also applies to employment agencies and to labor organizations, as well as to the federal government.

Unwelcome sexual advances, requests for sexual favors, and other verbal or physical conduct of a sexual nature constitute sexual harassment when this conduct explicitly or implicitly affects an individual’s employment, unreasonably interferes with an individual's work performance, or creates an intimidating, hostile, or offensive work environment.

This workshop will teach you how to recognize sexual harassment and to avoid costly behavior that can put you and your employer at risk of a law suit.
For on-site training: Call John L. Aaron, Director of Marketing & Corporate Training (718) 368-5394

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Kingsborough Community College
2001 Oriental Boulevard, Brooklyn, NY 11235-2398 | (718)-368-5000
Kingsborough is CUNY