Kingsborough Community College Information Technology Services FAQ

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Current Projects

Ensure full implementation of the Wireless project by expanding from 45% coverage to 80% coverage
- Where is the wireless service available?
- KBCC Wireless Network General FAQ (pdf)
Active Directory Project
- Converting remaining domains and users to new domain creating shares for departments and users in the new active directory
Faculty Computers
- Upgrade of 100 Faculty computers based on 4 year refresh cycle
Lab Computers
- Upgrade of 300 Lab computers based on 4 year refresh cycle
Semi Smart Class Rooms
- Converting class rooms in to Semi Smart class rooms, Additional 18 class rooms would be converted to semi Smart room status
Lotus Notes
- Provide Training to Staff in Lotus Notes
- ProofPoint Spam-blocking System
Convert all the users to Lotus Notes both Staff and Faculty
- KCC Mail For Lotus Notes Users Only
Standardization and consolidation of servers and equipment
- Continue the goal of standardization and consolidation of servers and equipment to reduce operating expenses
Complete rollout of Plasma screens and increase the use and effectiveness
- Plasma Monitor Installation Campus Wide.
Network Upgrade
- Upgrade of existing network to High Speed Network and start moving users to the new Network after testing applications and connectivity
Upgrade of Help Desk system
- Upgrade Help Desk system to work with Right Answers to provide self service for end users
Create a IT Help Desk Call Center using Modular Messaging
- Outline of Help Desk (phone\email) Automation
Provide Training to Faculty in 3M systems, via Web based and printed material and one on one training
- Faculty Tutorial
Complete the New Data Center for IT department
- New Data Center Project (pdf)
  - HVAC design and implementation
  - UPS design and implementation
  - Rack layout and Cabling
  - Fire Suppression System design and implementation
Deployment of Multi-media podiums in 52 class rooms to convert the semi Smart Labs into full Smart Labs
- Multi-media podiums
Emergency Response System
- Enhance the Emergency response system within the campus and establish the protocols and procedures working with other departments in the college
Disaster Recovery and business continuity plan
- Implement Disaster Recovery and business continuity plan for the campus, creation of redundant network cores and switches and servers
Network Security
- Increasing Network Security and reliability, by implementing redundant firewall and IDP solutions
Call Center
- Call Center to be setup for handling financial aid issues
- Take care of calling students and supporting them during registration and pre-registration will require upgrading V-202 to take the load over from V-201
- Increase the use of V-202 as a full-fledged training facility and Distance Learning center.
Solution to manage documents and Printers, Scanners and Fax machines more efficiently.
- Replace all Analog copiers with Konica-Minolta Copiers, Printers, Scanners and Fax machines.
- Increase productivity, removing old machines with higher service costs
- Consolidating faxing, copying and printing resulting in saving in terms of toner, service contracts and per page cost of printing and faxing.
- Eliminate equipment not in use from inventory and support.
Welcome and arrival systems
- Deploy the new welcome and arrival systems in Office Services
Deploy the new collator in Office Services
- Deploy the new collator in Office Services, to increase productivity and to be able to accomplish additional print jobs in house
Decrease the cost of color copying
- Deploy new color copier and finisher in Office Servicer, to decrease the cost of color copying and to be able to produce quality fliers and brochures
Signage Solution
- Implement Signage solution for the Front Gate
Upgrade of Computer Labs
- Deployment of 300 Opiplex 745's in Computer Labs
Deploy ATM machine in the campus
- ATM Locations
Way Finder Machines
- Deploy Additional Way finder machines
Open Computer Labs
- Increase number of available computers in open Labs
A Public Address System
- Expand the PA system to the outdoor areas and add the ability to play music on selected zones
Cost Savings.
- Work with all Offices within the College to generate cost savings and/or improvements in service delivery.
Office Services
- Improve work flow and working conditions in Office services area to increase efficiency.
Upgrade of X-Roster , E-Grade, Parking, CPE applications and Implementation of Next English, ESIMs call center application and Intranet
- Upgrade of X-Roster , E-Grade, Parking, CPE applications and Implementation of Next English, ESIMs call center application and Intranet
Work with External Affairs Department in re-design of the internet web site
- Please tell us what you think. Your suggestions will be used to help us improve KCC web site.
Prepare the ground work for the successful implementation of the new CUNY ERP provide training to staff in conjunction with CUNY ERP Team
- ERP Information
Working with KCCAT and KCTL to test new technologies for enhancing instruction
- KCATT
- KCTL
Citrix, New Active Directory and installation of Redundant System
- Remote access using Citrix(a remote access/application publishing product that allows people to connect to applications available from central servers), integration with New Active Directory and installation of Redundant Systems.
Installation of 25 IP Security Cameras with recording capability and upgrade of central Security Console.
- The Work will consist of ONSSI Network Video Recorder software and Panasonic cameras including all installation, programming & training. The solution includes the following:
- Install ONSSI Network Video Recorder software on a server.
- Install 25 cameras as per sight survey
- 8 – Panasonic Exterior Pan, Tilt & Zoom Network Day/Night Color Cameras
- 1 – Fixed Exterior Day/Night Mega Pixel Camera with housing w/heater & blower
- 14 – Vandal Resistant Network Dome Color Cameras)
- Install one 46” flat panel monitor
MISYS for EMR for Nursing, training of staff
- MISYS is bringing EMR and healthcare automation to physician practices and preparing them for the connected community. MISYS provider of information technology and electronic medical record software to the healthcare industry


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