A central access point for all of your technical answers. to search our knowledge base.
Faculty and Staff:
To access Self Service features, please login with your Kingsborough College Email account.
Enter your USER ID [flastname] John Doe [JDoe]
Use your Lotus Notes password.
Current students:
Enter Your USER ID E-Mail address = firstname.lastname
[John.Doe] |
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The KCC Wifi network is accessible via use of valid Credentials and Security certificate for Staff/Faculty and Students valid credentials is in case of Wifi network a KCC provided Email account.
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Students: for assistance, contact the student Helpdesk @ L-106 or e-mail: or phone 718-368-6679.
Faculty/Staff: for assistance, contact Helpdesk @ Phone: 718-368-6679, Fax: 718-368-4626,
Email:
How to Videos:
How to Procedures:
Policies
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Schedule for Student Helpdesk |
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Schedule for Office of Academic Services (M224)
Office hours are Monday through Friday from 8:00 am to 5:00 pm. Our office phone number is 718 368 5353/5645.
Weekend office hours located in S-220 are from 8:00 am to 4:30 pm and that office phone number is 718 368 5233/4554.
Schedule for Weekend Technical Support
Weekend Technical Support is available during Spring, Fall and Winter Semester. The weekend support person is Abbas Uddin and his office is located in S-220. His office phone number is 718 368 5233 and his hours are Saturday & Sunday 8:00 am to 4:30 pm. |
Student Helpdesk is located in L-106. Walk-in support hours are Monday through Friday from 8:00 am to 4:00 pm in L-106 (with the exception of the 6 Fridays the college is closed during the Summer module).
After 4:00 pm, you may visit the Cyber Lounge (M-200), Monday through Thursday till 10:00 pm where someone will be able to assist you.
Cyber Lounge Helpdesk is located in M-200 and is open from 9:00am to 10:00pm Monday through Thursday.
For telephone and email support please call 718 368 6679 and follow the prompts. You can email your questions and concerns to |