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Client and Networking Service
- Black streaks or smudges - replace toner cartridge
- Toner cartridges are relatively easy to replace.
- To order new cartridges call Property Office 5121
To replace a toner cartridge;
Open the printer (there is usually one obvious place on the top of the printer
where it opens).
Pull out the existing toner cartridge. Take a new cartridge out of its box
and the read instructions.
For most toner cartridges, you unwrap the foil package, pull out a plastic
tab that is connected to
a long, transparent piece of plastic. Shake the toner cartridge gently and
insert it into the printer.
A toner cartridge should always slide in very easily until the last inch or
so, at which point you
need to use a small amount of force to push it into place. If the cartridge
does not slide in easily,
remove it and try inserting it again. If you find it still is not in correct
or you cannot change toner cartridge, please call the Help Desk ext. 4900.
In the event that you think your computer has a virus, please
notify the Help Desk ext. 4900 immediately.
Do not use your e-mail under any circumstances until your machine
is checked.
Please Note: Our
In the event that you receive an e-mail with a virus attachment:
Our e-mail Administrator will notify you regarding the virus and sender.
A traditional
virus is a piece of code added to a program or documents that,
when
opened, spreads by copying itself into other accessible programs or documents.
"Computer virus" is commonly used to refer to any piece of malicious
software whose
purpose is to destroy computer-based information, amounts of network traffic
and to
shut down networks by creating enormous cost to organizations.
A Worm is
a piece of code added to a program or document that, when opened, spreads by
using the infected computer's network connection to search for and exploit
un-addressed
security vulnerabilities in other computers' operating systems, network software,
Web server software Database software, applications, etc.
An E-mail virus is
a program or document attached to an e-mail message that, when opened, spreads
by generating an e-mail message containing itself as an attachment and sending
it to any number of recipients and groups in the e-mail address book.
Note - the original program or document does not need to enter
the system via e-mail. It could originate from any outside source, e.g., diskette,
network drive, Web page etc.
If you receive harassing or abusive communications Threats,
or you believe that your privacy or property involving technology has been
violated. You should report the matter. If you receive harassing,
abusive or offensive communications "Spam" or "chain letters" from outside
of the University community, you usually can report the incidents to the
Help Desk staff, as most schools, corporations, and Internet service providers
do not intend their electronic resources to be used for such a manner.
Computer Center (368-6679)
Department of Public Safety (368-5069)
If you have any
questions send them to the Help Desk at any time. E-mail questions
are usually answered the next business day. Some questions need additional
investigation and take longer. Our Help Desk Staff will notify you. In
some cases we may request that you submit your request in writing, you
can fax, e-mail or send request via Mail Room. Every request is then
entered into the Help Desk Log and followed up. Priorities do occur,
but each call will handled as efficiently and promptly as possible.
Scheduled appointments are available - For installation
of software, deployment of computers, for any moves within the department,
to unlocking/lockup of the computers (which are usually handled through
Campus Facilities.) To set-up an appointment, please call ext. 6679 for
availability.
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