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CUNYfirst Support

Need help with your CUNYfirst account? Check out the resources below for support.

• CUNYfirst - Activate My Account (pdf)
• CUNYfirst - Forgot My Password (pdf)

Questions?

Contact IT Services
Helpdesk @ 718-368-6679 or email at [email protected]

Check Out Laptop Lending

Check Out Laptop Lending. Visit https://inside.kingsborough.edu enter your KCC email address and password to secure a KCC laptop.

Check Out Brightspace Resources

If you need help with Brightspace, click here to Check Out Brightspace Resources in the Student Checklist.

Check Out The KCC Library

The Library building is open and librarians are available in-person and virtually to assist you. Check out the library’s website. You can also email the reference desk ([email protected]) for more information about library resources, or call (718) 368-5632. For circulation questions, please call (718) 368-5637 or (718) 368-5442.

Check the Class Format:

Please Note: 

• Classes are subject to change as Kingsborough must adhere to COVID-19 protocols regarding in-person instruction.

• While safety protocols remain in place, there will be limited access to spaces and facilities throughout the campus.

• The Academic Schedule will consist of three types of instruction modes: In-person, Hybrid and Online.

• Click here to learn how to Check the Class Format in the Student Checklist.

Check Out Degree Works:

• You are encouraged to familiarize yourself with Degree Works to ensure you understand how to track you own academic progress.

• Degree Works provides you with details about the courses and requirements you have taken and those which are still required for graduation.

  Click here for more information or assistance with log-on issues.

Check Out the Academic Calendar

• The Academic Calendar provides updated academic information about scheduled deadlines, conversion dates and closures.

• Click here to keep track of specific dates and pertinent academic information throughout the semester.

Check Out the KCC Events Calendar

• The KCC Events Calendar provides a list of upcoming academic and social events that you are encouraged to participate in based on your personal interests.

• Click here to learn more about upcoming events throughout the semester.

 

Special Grade Policy For COVID-19:

At Kingsborough, during the Fall 2020 A and B (Winter 2021), students had the option to convert earned grades of B+ through D into a Credit (CR) grade and an earned grade of F into a No Credit (NC) grade. Certain courses were excluded from this option due to licensure, accreditation and/or pre-requisite requirements.

Click the Credit/No Credit Policy for more information and deadlines.

Updated Withdrawal Policy:

Students can only withdraw from classes through the official drop period deadline. (Note: This specific date is listed in the Academic Calendar each semester.)

A grade of “W” (Withdrawal Without Penalty) is applied to your academic record when you officially withdraw from courses during a semester.

WU Policy:

Effective Fall 2021, a WU grade will not have punitive impact on your cumulative grade point average (GPA). WU grades will continue to indicate an Unofficial Withdrawal. 

Important note: WU grades received prior to Fall 2021 will continue to have punitive impact on your cumulative grade point average (GPA). WU grades will continue to indicate an Unofficial Withdrawal.

Student Success Workshop Descriptions

• Prioritize and Stay Focused – During this workshop, students are asked to assess how they prioritize and focus on their academics. After a brief discussion, students are asked to also consider what can be changed to positively impact their academic success.
  
  Topics such as motivation, habits, routines, consistency and structure are discussed. Organizational tools and strategies are also shared to explore how incremental changes can positively impact academic progress. 
  
  
• Staying Engaged during Online and In-Person Learning – During this workshop, students are asked to examine how they currently stay engaged during online or in-person learning. Strategies are also explored to promote ongoing engagement throughout the semester.
  
  Topics such as productivity, active participation, communication, preparation, goal setting, and accountability are discussed. Organizational tools are also shared to explore how incremental changes can positively impact academic progress.  
  
  
• Academic Integrity – During this workshop, students will learn about academic integrity and what it means at Kingsborough.
  
  Topics such as academic integrity, dishonesty, cheating, plagiarism, CUNY academic policies, citing, referencing, prioritizing and using time wisely are discussed.
  
  
• How Do You Learn Best? – During this workshop, students will learn about learning styles and tips for improving academic success and progress.
  
  
• Academic Success – Probation Next Steps – During this workshop, students will discuss the road to success and strategies to get off probation. They will also explore strategies to improve their cumulative GPA and attain good academic standing.
  
  
• Are You Eligible to Appeal? – During this workshop, students will learn about different types of appeals, requirement eligibility, application processes, and potential academic standing benefits.
  
  
• Preparing for Finals and Finishing Strong – During this workshop, students will learn strategies to better prepare and review for their exams. They will also learn how to remain calm and focused through intentional actions.
  
  Topics such as fixed and growth mindset, preparation, organization, prioritization, and reflection are discussed.
  
  During each workshop students are actively engaged through verbal discussions, use of the chat feature in zoom, and polling for self-reflection and peer-to-peer discussion. Self-care tips, suggested online apps, and Kingsborough resources are also shared.

Student Success Workshops

What is maintenance of Academic Standing?

Maintenance of Academic standing at Kingsborough is measured by the number of credits and/or equated credits taken and your grades received.

How will I know if my academic standing has changed?

• If you fall out of good academic standing, you will be notified by the Registrar Office, via your Kingsborough email, shortly after the semester ends and final grades are posted.
• The email will specify if your academic standing has changed to probation, continued probation or dismissal and what your next steps are.
  
  

Are there standard grades assigned by my professors?

• You will receive an official grade for each course at the end of each semester and module. This becomes part of your permanent record.
• You will receive standard grades which indicate how well you are doing academically. It is important to pay close attention to your grades because they are evidence of good progress and an indication of the need for increased effort/ or counseling.

Calculating Your Grade Point Average

• To keep track of your academic progress, you should become familiar with how to calculate your grade point average (GPA).

• The grade point average is obtained by multiplying the grade point value by the number of credits for the course, then totaling the grade points and dividing by total credits.

Course	Grade	Point Value		Credits	Grade Points
English	A-	3.7	X	4	= 14.8
French	D	1.0	X	3	= 3.0
Music	C+	2.3	X	3	= 6.9
Physics	B+	3.3	X	4	= 13.2
History	F	0.0	X	3	= 0.0
		TOTAL 10.3	TOTAL 17		Grade Point Total 37.9

Grade Point Average (37.9 quality points divided by 17 credits) equals 2.23, or almost a “C+” average.

What is Satisfactory Academic Progress?

• If you fail to maintain Satisfactory Academic Progress (SAP), you will be placed on financial aid suspension for the following academic year and will remain on suspension until all SAP requirements are met.

• You will not be eligible to receive federal student aid during this time. However, you may still be eligible for New York State aid.

• If you failed to be in compliance with the Satisfactory Academic Progress (SAP) standard due to extenuating circumstances, you may appeal your financial aid suspension. 

How can I appeal my financial aid suspension?

• SAP appeals must be based on extenuating circumstances that affected your academic performance.

• An appeal will only be approved if you can meet SAP standards by the end of the academic year for which the appeal is being submitted. Note: There are no limits in which an appeal can be submitted, but you cannot use the same extenuating circumstances as prior appeals. In addition, it is not guaranteed that submitting more than one appeal will be approved.

• For more information on how to file a SAP appeal, click here.

Can I submit the same readmission appeal for a SAP appeal?

• SAP appeals are different from the appeal used for readmission. If you readmitted in poor academic standing, you must also file an SAP appeal with the Financial Aid Office.

An ACR (Academic Recovery) hold will be placed on your record in CUNY first to ensure that you meet with an academic success advisor to discuss and enroll in appropriate courses for the upcoming semester.

It is mandatory for you to schedule an academic recovery appointment. ‘Good Academic Standing’ can be achieved with dedication and appropriate planning.   

This is a requirement and should be done early during the semester on academic recovery.

Academic Probation:

• Academic probation is a term used to indicate you are not making minimum academic progress required to graduate and earn a degree.

• After you are notified by the Registrar Office about your probation, you are expected to raise your cumulative grade point average (GPA) to a passing level in order to continue your studies at Kingsborough.

• You are required to maintain minimum academic standards to remain in good academic standing detailed in the Academic Standards menu tab.

• If your cumulative grade point average (GPA) falls below minimum academic standards, you will be placed on academic probation for one term.
  

• It is important for you to hear: This is Not a punishment! This is a warning you may be in academic jeopardy. 

• Passing all classes is NOT an indication of academic success and progress. You are required to maintain minimum academic standards to remain in good academic standing detailed in the Academic Standards menu tab.

Continued Probation:

• After one term on academic probation, if your cumulative grade point average (GPA) remains below the minimum academic standards at the end, you will be placed on continued probation.
  

• You may be limited in the number of units (credits) you can enroll in during your next term. (We want to ensure that you take an appropriate number of courses to be successful.)

• At the end of term, if your cumulative grade point average (GPA) still remains below minimum academic standards, you will be subject to academic dismissal and must wait 3 years before reapplying.

Dismissal:

• If you did not achieve minimum academic standards after your probation, you will be academically dismissed from Kingsborough and may not be allowed to reenroll for 3 years.

• If you are academically dismissed for not achieving minimum academic standards, you may file an appeal for an immediate reinstatement asserting extenuating circumstances. In the application for reinstatement, you must provide legal and/or official documentation of the extenuating circumstances that made it impossible for you to meet minimum academic standards.
  

• Evidence must be provided that you are capable of performing at the academic level required to prevent further dismissal. 
  

Readmission:

• A former student who wishes to return to Kingsborough should complete an online Readmission form at https://www.kbcc.cuny.edu/registrar/readmission.html (see bottom of website). United States veterans are exempt from the readmission fee.

• Consult the College’s webpage for readmission deadlines; applications should be filed early since readmission deadlines are well before the start of the upcoming term.

• Note - Students who have received their degree from Kingsborough should click Second Degree Applicants for more information.

• Students are Not readmitted into Degree programs (Plans)/Concentrations (Sub-plans) that have been submitted for closure. It is recommended that you speak with an Academic Advisor to discuss alternative options if you were previously enrolled in a now closed Degree program (Plan)/Concentration (Sub-plan).

Readmission Statement Instructions:

Provide a detailed explanation of the extenuating circumstance(s) that caused you NOT to complete the term or return after your last enrollment.

1. The first paragraph should clearly explain why you are submitting a Readmission application, including all pertinent information such as term(s), course(s) and relevant name(s).

a. Term(s) – List the term(s) in which the extenuating circumstance(s) occurred.

b. Course(s) – List the course(s) you intend to appeal.

c. Name(s) – You are required to include the first and last name of any individual(s) you include in your statement. For example, if you are writing a statement regarding your parent(s), please include the name(s). 

2. The body of your statement should provide detailed information that explains what extenuating circumstance(s) caused you NOT to complete the term or return after your last enrollment. You must clearly explain the extenuating circumstances that were beyond your control. Please be specific and include relevant supporting documentation!

Readmission After Academic Dismissal:

• Former students who were academically dismissed from Kingsborough Community College may apply for readmission according to the guidelines provided in their dismissal letter. A letter of appeal should be addressed to the College Committee on Admission and Academic Standing. The appeal letter with relevant supporting documentation should be submitted through the online readmission form.

• Consult the Registrar’s home page at https://www.kbcc.cuny.edu/registrar/ for full details of the process and for deadline dates. Appeals should be submitted well before the start of any term.

• If you have been out of Kingsborough for a period of three (3) years or more and your grade point average was below 2.00, you may be readmitted in good academic standing by appealing to the Committee on Admissions and Academic Standing. Any prior failing grades, while still reflected in your record, would not be calculated in your grade point average (GPA) to determine academic standing. You would be readmitted on academic probation and the forgiveness policy will be applied only once to your academic record.

• Although prior failing grades, while still reflected in your record, would not be calculated in your grade point average (GPA) to determine academic standing, they may be calculated by other institutions for the purpose of transfer consideration.

 

Grade Change Appeal

• Before filing an appeal, you are strongly encouraged to first communicate with the professor of the course. If the conversation does not remedy the situation, or if you choose to not follow this route, if you think that a grade was issued in error, you may contact the Chair or appointed designee of the academic department the course falls under.

• If contacting the Chair or appointed designee of the academic department the course fall under does not remedy the situation, you may file a grade appeal to the Committee for Academic Review No later than 90 days following the term in which a grade was assigned at [email protected]

• You may appeal a final grade to the Committee for Academic Review No Later than 90 days following the term in which the grade was given. The term is defined as fall/winter or spring/summer.

• You may appeal a final grade to the Committee for Academic Review No Later than 90 days following the term in which the grade was given. The term is defined as fall/winter or spring/summer.

• For example, if you wish to appeal grades assigned during the fall/winter term you must file an appeal No Later than the end of the following spring/summer term. Likewise, if you wish to appeal grades assigned during the spring/summer term, you must file an appeal No Later than the end of the following fall/winter term.

Tuition Adjustment Appeal

• If you have an extenuating circumstance that caused you to not complete a course, you may file a tuition adjustment appeal to the Committee for Academic Review No Later than 90 days following the term in which a grade was assigned at [email protected]

• You must submit relevant supporting documentation with your application for consideration.

• If you have not been in continuous attendance, appeals will be considered on a case-by-case basis.

Appeal for Grade and Tuition Adjustment Instructions

• For Appeals for Grade and Tuition Adjustment instructions, click here.

• To complete the form, you must download and save it to your computer, then attach any relevant supporting documentation in your email to [email protected].

• All decisions concerning the Grade and Tuition Adjustment Appeals are made by committee and are final.

Appeal for Reinstatement Process

• If you are dismissed from the college for academic reasons, you may appeal to the Committee on Admissions and Academic Standing for readmission after one term. You should complete the online readmission application along with a letter of appeal which documents the reason for poor academic progress. The letter should be addressed to the College Committee on Admissions and Academic Standing.

  Appeal Letter Instructions:

  Provide a detailed explanation of the extenuating circumstance(s) that caused you to file an appeal.

  1. The first paragraph should clearly explain why you are submitting an appeal, including all pertinent information such as term(s), course(s) and relevant name(s)

  a. Term(s) – List the term(s) in which the extenuating circumstance(s) occurred.

  b. Course(s) – List the course(s) you intend to appeal.

  c. Name(s) – You are required to include the first and last name of any individual(s) you include in your statement. For example, if you are writing a statement regarding your parent(s), please include the name(s). 

  2. The body of your statement should provide detailed information that explains what extenuating circumstance(s) caused you NOT to complete the term or perform well academically. You must clearly explain the extenuating circumstances that were beyond your control. Please be specific and include relevant supporting documentation!

• Consult the College’s webpage for readmission deadlines. Applications should be filed early since readmission deadlines are well before the start of the upcoming term. If the Committee believes your record indicates you may be able to make satisfactory progress toward earning a degree, you may be readmitted. If at the end of the spring term of readmission, your academic level has not been raised to CUNY’s standards, nor has adequate progress in achieving the appropriate standards been shown, you will be dismissed. The College reserves the right to revise the academic dismissal policy as deemed necessary.

Tips for Avoiding Probation

• Complete all the classes in which you enroll. If you’re struggling, talk with your instructor, academic advisor, or a member of the Academic Success Support Team.

• Attend and be actively engaged in all of your classes by logging in to Blackboard or other platform being used to communicate with your instructor and/or submit assignments.

• Remember to withdraw from your classes to avoid getting an undesirable grade by the last day of class.

• Plan your schedule so you can balance responsibilities at school, work and home. Remember that 12 units is considered a full-time course load.

• Allow sufficient time for homework, studying and completion of assignments. This typically means two to three hours per week, per class.

• Schedule an appointment with a tutor through the Kingsborough Learning Center (KLC). KLC offers individual, group and online via Tutor.com in a variety of subjects, along with other assistance. 

Participate in other kinds of support.

The Academic Success Support Team offers Student Success workshops that can help reinforce necessary skills for academic progress. Click here to view a list of offered workshops during Fall 2021.

Strategies for Academic Recovery

• Clean up your transcript by appealing grades from a previous semester if extenuating circumstances caused your probation.

• Work with your academic advisor or special program counselor to create an Academic Plan to ensure you take appropriate courses.

• Take fewer credits each semester and module.

• Practice effective learning strategies/study skills.

• Use student resources that can help steer you on a path toward good academic standing.

• If you are academically struggling, speak with your advisor, professor(s) or withdraw from classes by the last day of the class.

• Attend an academic success workshop offered by the Academic Success Support Team that helps to reinforce skills for academic success.

Positive Affirmations

College can be an overwhelming experience at times, but we believe you can achieve your goals! To avoid burnout, you can implement the practice of self-affirmation. Positive affirmations can give you confidence to overcome obstacles while in college, help you achieve academic and personal goals of graduation, and help believe in yourself again.

Here are a few positive affirmations that may help provide the motivation you need to push forward as you work to restore your academic standing:

1. I Can Do This

2. I Am Capable of Being A Great Student

3. My Ability to Learn Is Improving Everyday

4. It Is Okay to Ask for Help

5. If I Fall, I Will Get Right Back Up

6. I Am Courageous

7. Everything Is Possible

8. I Am Not One Who Gives Up

9. I Can Find A Solution to Any of My Problems

10. I Can Create Change

Kingsborough’s Access Resource Center is your one-stop place to get connected to government benefits and resources. Whether its childcare, SNAP, clothing, or transportation, you can get a referral for what available to you – where you live and when you need it. All services are free and quick, so don’t hesitate to explore benefits screening, food resources, tax preparation, legal or financial consultations. Click here to learn more.

Access-Ability Services

• Access-Ability Services is committed to opening doors of equal opportunity to individuals with disabilities at Kingsborough, equalize educational opportunities and process access through appropriate academic accommodations.

• If you are new to Access-Ability Services, to sign-up for services, you need to complete an AAS Application for Academic Accommodations. Applications and documentation should be sent directly to AAS at [email protected].

• If you are a current student who would like to utilize Access-Ability Services, please call 718-368-5175, email [email protected], or your advisor directly.

• Click here to learn more about available services offered.

Child Development Center

• Kingsborough’s Child Development Center offers high quality early child care and education opportunities for children of KCC students ages 18 months to nine years old, as well as parent education and academic support for student-parents.

• Click here to learn more about available services offered.

Counseling and Health Services

• Counseling and Health Services is comprised of four distinct centers: Counseling Center, Student Wellness Center, Women’s Center and Health Center. Each Center offers unique and varied programming, services, support, and education relating to wellness and health.

• Click here to learn more about available services offered.

CUNY Edge

• The CUNY Edge program helps CUNY students achieve academic excellence, graduate on time, find employment, develop connections to internships and more.

• Click here to learn about available services offered.

Kingsborough Learning Center (KLC)

• Kingsborough’s Learning Center provides a supportive and welcoming learning environment to all KCC students. If you need tutoring services, please don’t hesitate to sign-up as soon as possible. Tutoring is provided in almost all KCC courses. In addition to content tutors, writing tutors are also available.

• Click here for more information.

Library

• If you need to utilize Kingsborough’s library services, please click here to explore available resources.

Men’s Resource Center

• Kingsborough’s Men’s Resource Center provides academic and peer support to self-identified men of color to help empower them and improve their college experience.

• Click to learn about available services offered.

Trio Student Support Services

• Trio addresses the academic and vocational needs of students with disabilities or who are first in generation or low income. The program provides advisement, counseling, transfer assistance and more.

• Click here to learn about available services offered.

Veteran and Military Resources

• The Military and Veteran Affairs Office serves the needs of prospective and actively enrolled military personnel, Veterans, their dependents and survivors. Supplemental recruitment and retention efforts, various counseling and one-on-one advisement services, priority registration, in-state tuition, and academic program information are provided.

• Click here to learn more about available services offered.